The brain power of your average copyright thief
Copyright theft is - in my view - the work of those with limited intelligence and even more limited creativity. Someone who blatantly copies the creative outpourings of another generally belongs in one of two camps:
- those who think copying a design is some form of great 'achievement', and
- those who are just plain dumb and think they would never be caught.
Unfortunately, copyright theft isn't something you can prevent. But you can remedy it.
Protect your work from the word go
There can't be many designers who have never lost some work somewhere along the line. Those who may have been unfortunately to lose a lot of data will no doubt have beaten themselves up over why they didn't make backups. Taking backups isn't just about preventing loss of data - it will also help to prove your case when the unthinkable arises - someone has copied your design and is passing it off as their own work.
Taking regular backups can be a difficult habit to form, but it if you're freelancing it pays to develop a backup strategy. Your backups should include at least the following:
- all source files related to your project - now matter how insignficant they may be
- all communications between you and your client. If you use Outlook, export emails to a separate .pst file and include that in the backup.
- scanned copies of receipts for stock clipart, fonts etc.
Write each backup to it's own CD. Discs are as cheap as chips these days - so I won't hear any complaints about the cost!
Label each disc clearly with
- the date of the backup
- the name of the project
- the client's name.
Keep related discs together in one place. Personally I use those very cheap paper sleeves for each CD then place them all in a larger envelope which I seal and label when the project is completed.
By becoming religious about backing up your work, you will also be creating an audit trail should you ever find yourself contending copyright ownership.
Make your copyright known
If you have your own site be sure to make your copyright abundantly clear. If space is limited, each page should carry your general copyright statement with a link a page with a full description.
My own copyright statement is accessible from every page and makes my position quite clear. There are many useful resources on the internet that provide sample copyright statements that you can personalise for your own use. However you choose to work your copyright statement, you should seek legal advice before you publish it.
Discovering your work has been copied
Before you fire off that angry 'get your hands of my design' email, take some time out. Go for a walk or swim. Tackling the issue head on while you're angry isn't just unhealthy - it could potentially damage your professional reputation!
Then, when you're calm again, take time to establish exactly what it is that's been copied. Is it the entire design, specific parts, some copy? Be absolutely clear about what you intend to complain about.
Plan how you intend to present your case. It's always a good idea to use screenshots comparing your work with the other person's. Ideally, these should be annoted to show exactly which parts of the design you believe have been copied. The screenshots should be accompanied by a politely worded email or letter. Remember, the person who will receive your complaint has the power to flame you anywhere he or she chooses - another threat to your reputation. Be civil at all times.
Tracing the perpetrator
It is very rare for anyone with a presence on the internet to be untraceable. Even if their site doesn't display an obvious email address or contact form, there are plenty of other methods that will enable you to make contact. Search engines are, of course, the first port of call. Domain lookup tools (such as WhoIs) may help you trace the site's registrant if search engines have drawn a blank.
The person who recently ripped my design for 'Mpress' wasn't easy to find at first, but eventually I tracked him down to his profile on Deviant Art where he had published his email address.
Composing your message
As I mentioned above, your first contact with the other party may well influence how well you are able to resolve the issue between you without involving lawyers.
Your first message should be to clarify whether or not the addressee is actually the site owner or publisher. Never assume that any positive search results are going to lead you to the right person.
Once you are sure that you're addressing the correct person, list your complaint(s) clearly and accompanied by the screenshots you took. Be polite but firm in your request to have the offending material removed - threatening legal action should be a last resort.
What happens next?
The outcome of your complaint really depends on how the other person reacts to your email or letter - and may require you to be more forceful (but still polite) in subsequent communciations.
In my experience, standing your ground yet remaining professional will eventually do the trick without the need of legal intervention; if you do need to resort to legal representation, hopefully you will have all the materials you need to support your case and minimize any cost implication.
Coming soon - how to spot a dodgy client
If you've ever got yourself into a fix with a difficult client then you'll probably have wondered why you ever got involved with them in the first place.
The next article in this series will help you spot a difficult, unscrupulous or unreliable client before you sign on the dotted line, and how to deal with a client relationship that goes bad.
This poll is now closed. 213 votes were cast, and the results are as follows
Comments so far
That's a really useful post - I would never have thought of taking more than one set of backups, only when the work was completed. Being able to prove when you started the work and how it developed makes a lot of sense. Thanks!
Missy I think you're absolutely right about remaining profesional no matter how pissed you are.
Some good advise there Missy. Looking forward to the next part.
I wish you'd posted this a few months ago. A website design I did for a client got ripped and I didn't take enough backups or keep emails after the project was wrapped up. My client wasnt just upset with having their site copied but was upset with me for not being able to help them prove the design belonged to them. It got sorted in the end, but Ive not had any more work from that company since. I'll certainly be taking this advice, thanks.
I'm really looking forward to read the next article about difficult clients. Two questions regarding plagia: 1. how do you deal with denial? For instance, when you're almost certain you spotted the design's thief, yet the contact refuses to admin any involvement. 2. how do you take legal when the only things you have is a pseudo and a free email address?
That's a good question. The person who ripped my site didn't answer a single email, so I contacted other interested parties - including Google and another designer who's work was being copied - then left a carefully worded post on his blog with a link the "Name and Shame" article here. I wouldn't recommend that course of action unless you are absolutely sure you're in the right; I was able to prove beyond a shadow of doubt that he was linking to my content directly and so wasn't too worried about any comeback. A lawyer has a considerably better chance of tracking down an individual who is being clever about concealing their identity; they may be able to apply to a Court to access private information on the domain registration databases, for example.
Only a complete fool would not back up their work but when your busy I suppose its easy to forget if pressed for time. Missy how much time do you spend on 'admin' work?
Peter, I try to allocate aruond 10-15% of the total estimation on admin tasks. But I will be covering admin and time management in another post ;-)
have you ever had to get a lawyer involved in situations like this?
What do you do if a client complains that a design you did for them has ended up being ripped? I did some work a while back and it got copied a few months later and the client asked me to sort it out for them. I didnt want to refuse because I get a lot of work from them, but it seems to me that if the work has been completed and handed over, its not my fault if it gets copied.
Your Terms and Conditions should be explicit about responsibilties following completion of a project. My Terms state that any subsequent copyright breach is the client's problem.
Sound advice - thanks!
Name and shame, huh?
Why didn't you just delete whatever comment was mde and be done with it? I dont see the point in flaming.
Chris, I dont' run this site for bored or jealous individuals to make unpleasant comments - it spoils it for the rest of my audience who enjoy being here!>
Some comments are removed immediately, but when others behave particlarly badly they need to know that I won't put up with it!
I want people to have fun here, not get into slanging matches with others.
Fair point ;-)
Hi thx for the useful post about backups. It sucks to lose work and I still didnt make copies but I will now.
I would never have considered the possibility of being flamed for protecting my work - i'm a bit of a hothead at times so this is useful advise. Cheesr Missy.
Useful blog, superb design
Good idea. Will be doing CD backups from now on. An added advantage of CD backups are that since they're no longer editable after being burned and sealed, it's an irrefutable timestamp. :) It's a genius idea, in fact. Thank you, missy!
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